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FAQ

Tickets will be shipped as soon as they arrive in our office delivered electronically upon receipt of payment. Most tickets are shipped within 2 business days of when the order is placed. If you see an "In-Hand Date" under the ticket listing, that's when we are expecting them in. Once that date approaches, your tickets will be shipped out. Electronic tickets are delivered within 48 hours of purchase date unless otherwise indicated in the listing 'In-Hand Date'. Please be sure tickets and/or confirmation aren't caught up in your SPAM filter.

We do not have a set service charge. A lot of our tickets are actually under face value because we were able to obtain them below face value.

We do not ship tickets regular mail because we need to be able to track the package. We offer a very competitive rate through Fed Ex.

Our Guarantee

DicksTickets.com values your business and your loyalty. We are here to ensure your ticket buying experience is fun and as best as it can possibly be as we support you with our 100% buyer guarantee.

Our 100% guarantee to our buyers:

Your tickets will arrive in time for the event
Your tickets will be delivered to the billing address you provide; most tickets are shipped via Federal Express. We guarantee that the tickets will be shipped to you in sufficient time so that at least one delivery attempt will be made before the event occurs.

You will receive the exact tickets you paid for, or you will get an upgrade free If you do not receive the exact tickets you ordered, we guarantee that replacement tickets will be of equal or greater value than the tickets originally requested.

The tickets are guaranteed to be 100% real
Unless otherwise noted as part of the ticket description, any tickets you buy from DicksTickets.com are guaranteed to be authentic tickets, valid for entry to the event.

Complete refund if event is canceled
If event is permanently cancelled, DicksTickets.com will offer a face value refund or a full store credit. DicksTickets.com offers secure payment and will never share your personal information. We value our clients, and pride ourselves on maintaining the highest standards in client satisfaction.

1-800-805-2827

We Buy Tickets To All Local And National Events

Dick Tickets Specializes In Hard To Find Tickets & The Best Seats In The House!